Terms of use

ADVENTURE HONEY, PROVIDES THIS WEBSITE (THE "SITE") AND ANY SERVICES PROVIDED TO YOU VIA THE WEBSITE (THE “SERVICES”) SUBJECT TO THESE TERMS AND CONDITIONS OF USE (THESE "TERMS"). UNLESS OTHERWISE AGREED IN WRITING, THE ONLY SERVICES ADVENTURE HONEY PROVIDES ARE VIA THE SITE, AND ARE LIMITED TO FACILITATING INTRODUCTIONS TO TOUR OPERATORS. FOR THE PURPOSE OF THESE TERMS"USERS" REFERS TO ANY PERSON THAT USES THE SITE, INCLUDING ACTUAL OR POTENTIAL CUSTOMERS, USERS (WHETHER REGISTERED OR NOT), SUPPLIERS AND TOUR OPERATORS. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE. BY ACCESSING OR USING THIS WEB SITE, YOU EXPLICITLY AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS AND ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE HEREIN. IF YOU DO NOT AGREE TO ALL PROVISIONS OF THESE TERMS, DO NOT USE THIS WEB SITE.

Other Agreements Prevail

These Terms do not alter in any way the terms or conditions of any other agreement you may have with Adventure Honey or its affiliates for products, services or otherwise. If you do not have any other agreement with Adventure Honey, then these Terms govern the entirety of your relationship with Adventure Honey.

Changes to the Terms

Adventure Honey reserves the right to change or modify any of the terms and conditions contained in these Terms, or any policy or guideline of the Site, at any time and in its sole discretion. Unless otherwise specified, any changes or modifications will be effective immediately upon posting of the revisions on the Site, and your continued use of the Site will constitute your acceptance of such changes or modifications. You should review the Terms and its incorporated policies and documents from time to time to understand the terms and conditions that apply to your use of the Site. If you do not agree to any amended terms, you must stop using the Site.

eCommerce terms and conditions

Statement

All transactions will appear on your credit card statement under the name “Blue Chilli Technology”.

Cancelation and refund policy

Please see cancelation and refund policy below

Delivery

Your online services and products should be delivered within a few minutes, however this can take up to a few hours depending on network conditions. If you have not received your online service within 24 hours, contact us immediately and we’ll work out what went wrong.

For Adventure Honey consulting services, delivery will be as per separate agreement and determined on a case by case scenario.

Consumer data/Privacy Policy

All your private details are protected by our secure database which is only accessible by you, people you authorize via your administration portal and by Adventure Honey technical staff.

Credit card security

Adventure Honey does not store credit card numbers or details on our server. All credit card transactions are protected by Secured Sockets Layer (SSL) 256 bit encryption, as depicted by the “locked” icon in your browser window.

AdventureHoney’s credit card gateway is PCI DSS compliant.

Country of origin

Adventure Honey is based in Sydney, Australia. See our contact page for your local office. All credit card transactions are processed in Australia in Australian Dollars (AUD).

Currency Conversions

Adventure Honey processes payments in Australian Dollars (AUD). Currency conversions are completed by your card issuer. Check with your financial institution for any fees that may apply to international transactions.

Operating address and contact details

Please see the contact page for address details.

Export restrictions

There are no export restrictions for Adventure Honey services

Eligibility

You must be eighteen (18) or over to register for member access to the Site, and/or use the Site and/or acquire any Services offered via the Site (or otherwise from Adventure Honey).

By using the Site and/or acquiring any Services, you represent and warrant that you have the right, authority, and capacity to enter into an agreement formed on these Terms and to abide by all of the terms and conditions herein. You further represent and warrant that any registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information. If you are granted membership to the Site, it may be terminated without warning and you may be barred from any future use of the Site or acquiring any Services if you provide any information that is untrue, inaccurate, not current, or incomplete, including but not limited to misrepresenting your age, or if an Adventure Honey operator has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete. Access to the Site and the use of any Services is solely for your personal use, and you agree not to authorize others to use your registration details, including but not limited to your profile. You are solely responsible for all content published or displayed through your registration details or which your otherwise submit via the Site, including but not limited to e-mail messages, and for your interactions with other users of the Site.

Privacy Policy

Please refer to Adventure Honey’s Privacy Policy for information on how Adventure Honey collects, uses and discloses personally identifiable information from its users.

Ownership and Copyright

Except as otherwise indicated, the Site, and all text, images, marks, logos and other content contained herein, including, without limitation, the Adventure Honey logo and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, the "Site Content") are the proprietary property of Adventure Honey or are used under licence by Adventure Honey. Hence, the use of any robot, spider, site search/ retrieval application, or other automated device, process or means to access, retrieve, scrape, or index the site or any site Content is prohibited.

Trademarks

The Adventure Honey logo and all other product or service names or slogans displayed on the Site or in connection with any Services are registered and/or common law trademarks of Adventure Honey, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Adventure Honey or the applicable trade mark holder. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trade mark and/or trade dress of Adventure Honey and may not be copied, imitated or used, in whole or in part, without the prior written permission of Adventure Honey. Reference to any products, services, processes or other information, by trade name, trade mark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Adventure Honey, including as further described in these Terms.

Operator usage

Adventure Honey is an introduction/facilitation service only. It is not a tour or holiday operator, and is not in the business of conducting, endorsing or supervising tours. All tours displayed, promoted or made available via the Site or as part of any Services are independently operated by third parties (referred to in these terms as “Operators”).

Representations about tours contained on the Site or made available as part of any Services are provided by the relevant Operator. For the avoidance of doubt, you acknowledge and agree that Adventure Honey takes no responsibility whatsoever and makes no representation, either express or implied, as to quality, accuracy, reliability or credibility of any information made available by third parties, including Operators.

The Operator is, in all cases, entirely responsible for all goods or services its makes available to you, whether via the Site or following the provision of any Services. You must refer to the applicable terms and conditions provided by the Operator. All issues, disputes or complaints regarding the delivery of goods or services by Operators, including the provision of any refund or payment credit, must be addressed directly with the Operator.

Adventure Honey is under no obligation to resolve or assist you to resolve any booking, issues or other matter involving an Operator.

Pricing Terms and Conditions

This section relates only to the acquisition of Services on Adventure Honey.

Pricing is set by the Operator directly and not by Adventure Honey. Prices are quoted in AUD. The Operator may take cash payment in the local currency rate on the day of any tour but only for bookings via the Site if all parties agree. Otherwise the currency and amount outlined on the confirmation of booking is the legal amount due.

Deposit and Payment

The deposit of approximately 20% of the total cost of the tour, is payable to Adventure Honey on booking. Adventure Honey collects the deposit as agent for the Operator, and remits the deposit to the Operator in accordance with the Operator’s payment terms (as made available by the Operator to you). Adventure Honey receives a commission from the deposit on all bookings made. That commission is paid by the Operator to Adventure Honey, it is not paid by you. You are responsible for paying the balance of the tour cost directly to the Operator.

Cancelation and Refund

Adventure Honey has a cancelation policy to protect both users and operators on the site.

Circumstances where the deposit will be refunded in full to the user:
  • The operator doesn’t show on the day.
  • If for any reason, the user changes their mind prior to finalising the booking direct with the operator.
  • If for any reason, the user changes their mind after booking direct with the operator but cancels more than 48 hours before the experience begins.
No refund:
  • Once the user has booked the experience with the operator and within 48 hours of the experience happening.

Should the user be eligible for a refund, they will be fully refunded within 24 hours after contacting us.

All experiences default to the Standard cancellation policy. However, we understand that some unique experiences require a higher level of protection due to the nature of the experience and the expenses involved. Those requiring this strict cancellation policy may request it by contacting us.

Weather Policy

If the experience is weather dependent and the weather prevents the experience from happening on the day of the experience, the guide and explorer can choose to reschedule the experience. If rescheduling is not possible, the explorer will receive a full refund upon contacting us.

Hyperlinks

You are granted a limited, non-exclusive right to create a text hyperlink to the Site for noncommercial purposes, provided such link does not portray Adventure Honey or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use an Adventure Honey logo or other proprietary graphic of Adventure Honey to link to the Site without the express written permission of Adventure Honey. Further, you may not use, frame or utilize framing techniques to enclose any Adventure Honey trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without Adventure Honey's express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any trademark, copyright or proprietary right of Adventure Honey or any third party. Nothing contained on the Site may be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark, copyright or other proprietary right of Adventure Honey or any third party without the prior written permission of Adventure Honey or such other party that may own such trademark, copyright or other proprietary right(s). 

Content posted on Adventure Honey

  1. You understand and agree that Adventure Honey may review, modify, or delete, without notice any data, text, software, music, sound, message, photograph, graphic, image, video, profile, blog, review, information, comment, work of authorship, or other material or expression (collectively, "Content"), whether posted publicly or posted privately to other Members, that in the sole judgment of Adventure Honey violates these Terms might be offensive, indecent, or illegal, or might harm, violate the rights, or threaten the safety of any person. Adventure Honey is the final arbiter of what is and is not allowed on the Website. 
  2. You are solely responsible for the Content that you publish, transmit, upload, communicate, or display on the Website and/or through the Service, whether posted publicly or posted privately to other Members. You understand that Adventure Honey has no obligation to monitor the Website, or monitor, control or edit the Content thereon, or monitor any use of the Service by Members, or remove inappropriate Content. Adventure Honey is not responsible in any way for the Content posted by Members on any area of the Website, including but not limited to Profiles, Passion Groups, Reviews, Blogs, Albums, and messages, or otherwise posted through the Service. By posting Content on the Website and/or through the Service, you agree to bear all risks associated with the accuracy and completeness of such Content. 
  3. If you post Content to any public area of Adventure Honey, you automatically grant to Adventure Honey an irrevocable, perpetual, non-exclusive, royalty-free worldwide license to use, reproduce, publicly perform, display, modify, adapt, distribute, access, view, store, prepare derivative works of, incorporate into other works, and/or otherwise exploit such content, or any part thereof, including but not limited to any copyrighted material, and your name, image, and likeness, for any purpose and in any form, media, or technology now known or later developed, including but not limited to featuring such Content, name, image, or likeness on Adventure Honey's homepage or any other page of the Website, or in any marketing, promotional materials or advertisements for Adventure Honey, and to grant and authorize sublicenses of the foregoing (the "License"). You further agree to permit anyone to access, display, view, store and reproduce such Content for personal use. By posting any information about or photographs or images of yourself on the Website and/or through the Service, you thereby waive any rights of privacy or publicity to such information, photographs, or images. 
  4. You further represent and warrant that: 
    1. You exclusively and irrevocably own the Content posted by you on the website and/or through the Service or otherwise have the right to grant the License set forth in this section; and 
    2. any Content posted by you on the website and/or through the Service does not violate or infringe the privacy rights, copyright, trademarks, moral rights or other intellectual property rights, or proprietary rights of any person or entity. You agree to pay all royalties, fees, and other monies owing to any person or entity by reason of any Content that you post on the website and/or through the Service.
  5. The following is a partial list of the kind of Content that you are prohibited from posting on the website and/or through the Service. Adventure Honey reserves the right to investigate and take appropriate legal action against anyone who, in Adventure Honey 's sole discretion, violates this provision, including but not limited to removing the offending Content from the Website and terminating the Membership of such violators. Prohibited Content includes but is not limited to Content that, in Adventure Honey 's sole discretion: 
    1. is vulgar, profane, abusive or indecent
    2. contains nudity, violence, or offensive subject matter; 
    3. is patently offensive to the online community, including but not limited to Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, or cruelty to animals; 
    4. exploits people in a sexual or violent manner; 
    5. threatens, harasses, or advocates harassment of another person; 
    6. invades another person's privacy; 
    7. involves the transmission of "junk mail," "chain letters," unsolicited mass mailing or "spamming;" 
    8. promotes illegal or unauthorized copying of another person's or entity's copyrighted work, including but not limited to providing pirated computer programs or links thereto, providing information to circumvent manufacture-installed copy-protect devices or digital rights management software, or providing pirated music or videos or links thereto; 
    9. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page of the Website); 
    10. exploits people under the age of eighteen (18) in a sexual, violent, or otherwise objectionable manner, or solicits personal information from anyone under the age of eighteen (18); 
    11. involves pornographic or sexually explicit material of any kind, including but not limited to sexually suggestive imagery or language; or
    12. promotes, furthers, or provides instructional information about illegal activities, including but not limited to making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.
    13. Notwithstanding the prohibition on the content listed above, you might become exposed to such information or material, in which event, you agree to hold harmless and covenant not to sue Adventure Honey for any such exposure and any injuries based thereon. 
  6. Adventure Honey reserves the right to disclose any Content posted on the Website and/or through the Service as necessary to satisfy any applicable law, regulation, legal process or governmental request. Advertisements and Promotions 
Promotions

Adventure Honey may run advertisements and promotions from third parties on the Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Adventure Honey, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party.  Adventure Honey is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Site. Copyright Complaints 

Copyright

If you believe that material posted on the Site infringes upon any copyright that you own or control, or that any link on the Site directs users to another Web site that contains materials that infringes upon any copyright that you hold or control, you may file a notification of such infringement. We may give notice of a claim of copyright infringement to our users by means of a general notice on the Site, electronic mail to a user's email address in our records.

Member Disputes

You are solely responsible for your interactions with other Adventure Honey users. Adventure Honey reserves the right, but has no obligation, to monitor disputes between you and other users and take appropriate action if Adventure Honey, in its sole discretion, finds any breach of these Terms or other improper conduct.

Disclaimer and Limitation of Liability

You agree that your use of the Adventure Honey website shall be at your sole risk. To the fullest extent permitted by law, Adventure Honey, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the website and your use thereof. Adventure Honey makes no warranties or representations about the accuracy or completeness of this site's content or the content of any sites linked to this site and assumes no liability or responsibility for: 

  1. errors, mistakes, or inaccuracies in Content; 
  2. personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our website and operators; 
  3. any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein; 
  4. any interruption or cessation of transmission to or from our website; 
  5. any bugs, viruses, trojan horses, or the like which may be transmitted to or through our website by any third party; 
  6. any errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the Adventure Honey website; or
  7. any product or service advertised or offered by a third party through the Adventure Honey website or any hyperlinked website or featured in any banner or other advertising, and Adventure Honey will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. 

The foregoing limitation of liability shall apply to the fullest extent permitted by law in each applicable jurisdiction. You specifically acknowledge that Adventure Honey shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. Adventure Honey makes no representations that the Adventure Honey Website is appropriate or available for use in any particular location. Those who access or use Adventure Honey Website are responsible for compliance with local law. 

Under no circumstances, including but not limited to any act or omission on the part of Adventure Honey, will Adventure Honey be liable for any indirect, incidental, special and/or consequential damages whatsoever which result from any use or access of, or any inability to use or access, this website or its content, including but not limited to any dealings with the operators.

Indemnity

You agree to defend, indemnify and hold harmless Adventure Honey, its parent or related corporations, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: 

  1. Your use of and access to the Adventure Honey Website; 
  2. Your use of any Services.
  3. Your breach of the Terms; 
  4. Your violation of any third party right, including without limitation any copyright, property, or privacy right; 
  5. Any claim that your use of the Site has caused damage to a third party; or
  6. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Site, any Services or dealings with any Operator;
  7. Your acquisition and use of any goods or services from any Operator.

Severability

If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of any remaining provisions. 

Questions and Comments

Please contact us at info@adventurehoney.com to report any violations of these Terms of Use or to pose any questions regarding this Terms of Use or the Service.

Contact Information

AdventureHoney
Level 2
50 York Street
Sydney, NSW
Australia, 2000
E: info@adventurehoney.com

The Adventure Honey website is operated under jurisdiction of Australian law

 
Adventure Honey Pty Ltd
Email: info@adventurehoney.com
Phone: 02 8096 8130
Url:
Level 2, 50 York Street
Sydney, NSW 2000